Free Shipping on all orders

Privacy and Terms

Effective Date: June, 2010

KSC21 has created this privacy statement in order to demonstrate our firm commitment to our visitors’ and customers’ privacy. The following discloses our information gathering and dissemination practices that apply to information collected on this website at www.KSC21.com.

Why did you receive a mailing from us?
Our email marketing is permission based. If you received a mailing from us, our records indicate that (a) you have expressly shared this address for the purpose of receiving information in the future (“opt-in”), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.

If you believe you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to abuse@KSC21.com for review.

How can you stop receiving email from us?
Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the Unsubscribe or Update Profile links at the end of any email.

How we protect your privacy
We use appropriate security measures to protect against the loss, misuse and alteration of data used by our system.

Sharing and Usage
We will never share, sell, or rent individual personal information with anyone for their promotional use without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information, and to contracted service providers for purposes of providing services relating to our communications with you.

Use of Web Beacons
When we send you emails, we may include a web beacon to allow us to determine the number of people who open our emails. When you click on a link in an email, we may record this individual response to allow us to customize our offerings to you. Web beacons collect only limited information, such as a cookie identifier, time and date of a page being viewed, and a description of the page on which the Web Beacon resides (the URL).

Web Beacons can be refused when delivered via email. If you do not wish to receive Web Beacons via email, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software.

Privacy Policy Changes
We periodically update our policy. For future changes look to this page to give you the most up-to-date information on our policy.

 

  • Returns and Shipping Policy

    Returns and Shipping Policy
    We are happy to offer shipping to any U.S. state, as well as Canada. We do ship internationally (please check our rates). All shipping costs will be prepaid by the buyer. The shipping quote will be offered at the checkout.
    We ship via UPS ground, 2nd day air and next day delivery (where available).
    We do not ship to P.O.Box addresses.

    Orders placed before 1p.m. (PST) will be shipped the same day. If you have place your order after 1p.m. (PST), it will be shipped the next day.

    Return and Exchange Policy
    If you are not satisfied with our products, you can return them within 14 days of delivery (items should NOT BE OPENED and be packed in its original pack as delivered). You will receive your refund within 3-4 business days after the return of the item. NOTE: There will be a 25% restocking and shipping fee that will be taken from the original order price.

    To proceed with the return correctly, please, contact us via our contact information and explain the matters of your situation. We will then send you a return label for shipping and tracking information on a returned package.

    If you have received a damaged item, we will gladly send you a replacement of the same item. In the event that it is out of stock, you can pick out any other item of the same value.

    Payment Methods
    We accept PayPal and Credit Cards (Visa, MasterCard, Discover and American Express). All credit card orders are subject to final verification and approval.

    Each order will be security checked, verified and confirmed before shipment. It may take 1-5 working days, depending on the payment type and data provided. We will confirm the availability of your order the same day if it is placed before 1p.m. (PST) and the next business day if placed after 1p.m.(PST). All the items will be shipped after the verification and approval process is complete. All orders will be shipped after the funds are received from buyer's financial institution. You will be notified via email in regards to your approval and shipment.

    Prepayment Policy
    All orders must be prepaid. Credit Cards can only be used in the USA and Canada. There will be no surcharge for your credit card purchase. Please, be sure to provide all of your information correctly, otherwise, it could lead to a delay or a cancellation.